I am going to share your remarks with our management team, so that they are aware of them. MoreAden, I apologize for our running out of gluten-free dough fro your pizza. I guess we know why.
About fifteen minutes later a waiter introduced himself and said he would be taking care of us. My visit last week was a good one.
We take reviews very seriously. On all occasions I have been given different reasons for the delay in service or unavailability.
I am definitely going to let our management team know about this so that they can talk with our staff and see how we can fix this. Each time I have come in for a gluten free pizza.
We sat at a table for 75 minutes and never had a waitress come to us. Our meal was hit, properly served but a server who obviously cared about his customers.
I hope you will message. MoreI am very sorry that your carryout food was cold when you received it and I am going to let our team know about that.
We were staying with our son at Beth Israel Med Center and decided to order from Bertucci s as we could get something we all liked. Frequently eat at Bertuccis.
This place can be hit or miss but but it is located in the Longwood Medical Area and convenient for business meals. The food is good, though a bit pricy for what it is.
Bertucci s Italian Restaurant Brick Oven Pizza
I enjoy the fire roasted vegetables, eggplant Pomodoro as well as pizza. I have been to this location three times in the past 8 months.
I mentioned 8 ingrediants and he suggested a drink, which was very good, but I asked him to adjust it a bit and he was happy to do so. Bartender waited on me as I was near the bar area.
Each with a different server. We asked for a table for two and then were taken to the table.
It took about. MoreWe walked into this Bertucci s around 8:
55 PM and found it not to busy. It was a bad choice.
We didn t realize that they walk the food over to deliver it. MoreStacy, I am so sorry that your server did not greet you sooner.